Frequently Asked Questions

1. What products do you sell?
We build high-quality custom PCs, sell PC parts, and offer apparel and merchandise for Peak Value PCs fans.

2. How do I place an order?
Just browse our website, pick the PC or merchandise you want, add it to your cart, and checkout. You’ll get a confirmation email once your order is complete.

3. How long does shipping take?

• Production: 2–7 business days

• Standard U.S. shipping: 2–5 business days

• Total estimated delivery: 4–12 business days
  We also offer Express Delivery on select products for faster shipping.

4. Do you ship internationally?
Yes! Shipping costs and times vary depending on the country. Check the checkout page for details.

5. Can I return or exchange something?

• Custom PCs are non-refundable unless defective or damaged.

• Apparel/merchandise can be returned within 30 days if unworn, unused, and in original condition.

6. How can I contact you?
You can email us at peakvaluepcs@gmail.com or schedule a call with one of our Co-CEOs, Jaden or Luke.

7. How do I know my order is safe?
We use secure payment processing and encrypted data to protect your information. Plus, we provide tracking for all shipments.

8. Can I customize my PC?
Absolutely! Luke picks the best parts and ensures each build is perfect. Contact us if you want a fully custom build.

9. How do I follow Peak Value PCs updates?
Follow us on our social media channels or check our website for news, new products, and special deals.